Major changes are coming to London’s taxi industry as Transport for London (TfL) extends mandatory SERU assessment requirements to all licensed taxi drivers.
What’s Changing?
Starting from 1st October 2025, all London taxi drivers will be required to pass the SERU (Safeguarding and Equality, Regulatory Understanding) assessment as part of their licensing requirements. This represents a significant expansion of the assessment, which has been mandatory for private hire vehicle (PHV) drivers since 2021.
The SERU assessment was initially introduced to ensure that all drivers understand their responsibilities around safeguarding vulnerable passengers and maintaining equality standards. Until now, only private hire drivers were required to complete this crucial assessment.
Why This Matters
This change brings taxi drivers in line with the same high standards already required for private hire drivers across London. The assessment covers essential topics, including:
- Safeguarding responsibilities – protecting vulnerable passengers, including children and adults at risk
- Equality and diversity – understanding legal requirements and best practices
- Regulatory understanding – knowing your obligations as a licensed driver
- Professional conduct – maintaining the highest standards of service
Online Booking Now Available
In another significant development, from March 2025, both PHV drivers and new applicants can now book their SERU and Topographical assessments online. This streamlined booking process makes it easier than ever to schedule your assessment at a time that suits you.
Assessment Details and Costs
Assessment Details and Costs
- First attempt: £36
- Retake (if needed): £16
- Maximum attempts: 2 (one original attempt plus one retake)
The assessment is computer-based and tests your knowledge through multiple-choice questions covering all the key areas mentioned above.
Preparing for Success
With these changes taking effect, it’s more important than ever to properly prepare for your SERU assessment. The test covers complex scenarios and requires a thorough understanding of safeguarding principles and regulatory requirements.
At serutests.co.uk, we provide comprehensive preparation materials and practice tests to help you succeed on your first attempt. Our resources are regularly updated to reflect the latest TfL requirements and include:
- Full-length practice assessments
- Detailed explanations for all questions
- Up-to-date content covering current regulations
- Tips and strategies for exam success
What You Need to Do
For existing taxi drivers: You have until October 2025 to complete your SERU assessment. We recommend booking early to avoid any last-minute rush.
For new applicants: The SERU assessment is now part of your standard licensing requirements alongside the Topographical test and other TfL assessments.
For private hire drivers: Continue with your regular renewal schedule – these changes don’t affect your current requirements.
Looking Ahead
This extension of SERU requirements to taxi drivers demonstrates TfL’s continued commitment to maintaining the highest standards across London’s licensed vehicle industry. By ensuring all drivers understand their responsibilities regarding safeguarding and equality, these changes will help protect passengers and maintain London’s reputation for providing safe, professional taxi and private hire services.
The move to online booking also signals TfL’s efforts to modernise and streamline the licensing process, making it more convenient for drivers to meet their obligations.
Get Prepared Today
Don’t wait until the last minute. Start preparing for your SERU assessment now with our comprehensive study materials and practice tests. Visit serutests.co.uk to access everything you need to pass your assessment with confidence.
Stay informed about the latest news and updates affecting London’s taxi and private hire industries. For the most current information on SERU assessments and other TfL requirements, always check the official TfL website alongside your preparation with serutests.co.uk.