A lot of people search for a “SERU login” and expect a separate website for the test. There isn’t one. You book all three TfL driver assessments, SERU included, through the same TfL online account you use to apply for your private hire licence.
Here’s how booking works in 2026, based on TfL’s own guidance.
You apply first, then you book
The assessments aren’t a separate step you can do before applying. The order is:
- Apply for your PHV driver licence through your TfL online account and pay the £138 application fee.
- Wait for TfL’s first check. TfL says it reviews every new application within 10 working days, to spot missing documents early.
- Book your assessments. Once your application has passed that first check, you can book the English speaking and listening test, the Topographical assessment and SERU. TfL said in March 2026 that it has enough capacity for applicants to book dates and times that suit them.
If you’ve applied and haven’t booked yet, TfL says it’s contacting applicants who still need to book. Don’t wait for that. Your application can’t reach its final review until you’ve passed all three.
What each booking costs
Each assessment costs £40 the first time and £30 for a re-sit. You pay for each one separately.
| Assessment | First attempt | Re-sit |
|---|---|---|
| English speaking and listening | £40 | £30 |
| Topographical | £40 | £30 |
| SERU | £40 | £30 |
Where the assessments happen
All three take place at TfL. The Topographical assessment is held at TfL’s driver assessment centre at Pier Walk. The English test also runs at a TfL driver assessment centre, but the conversation itself happens over a secure video or phone link with PeopleCert, the company TfL uses for it. SERU is a computer test run by TfL staff at TfL offices.
TfL sends you details of what to expect on the day once your booking is confirmed. Read it before you go, especially the part about what ID to bring.
If you need adjustments
If you have a disability or a condition that means you need extra support during a test, tell TfL before you book. Email assessments@tph.tfl.gov.uk. TfL will ask for a short description of your condition and evidence from a relevant professional, then make reasonable adjustments.
After you pass
When you’ve passed all three, your application goes to a final review. TfL is working through these in date order, based on when your results were issued. That means booking early really does matter: the sooner you pass, the earlier your place in the queue.
TfL may phone or email you during the final review if anything is missing. Its advice for avoiding delays:
- send every document in full and make sure it’s easy to read
- reply quickly, and send everything they ask for in one go
- keep your contact details up to date and check your spam folder and voicemail
- only use the email addresses given in TfL’s messages, or upload documents through your online account
Watch out for “fast-track” offers
TfL doesn’t sell a faster service and never charges more than its published fees. Anyone offering to get you an earlier test date or a quicker licence for money is running a scam. TfL asks you to report it to tphreport@tfl.gov.uk.
Practise before your test date
Once you’ve booked, use the time to prepare. You can start with our free practice tests, no sign-up needed:
For the full licensing process, including the DBS check, medical and fees, see our guide to getting a PCO licence in London.
Booking process checked against TfL Notice 06/26 (March 2026) and TfL’s assessment pages in November 2026.
Frequently asked questions
Is there a separate SERU login?
No. You book SERU, the Topographical assessment and the English test through your TfL taxi and private hire online account, the same one you use for your licence application.
Can I book SERU before I apply for my PCO licence?
No. You apply first. TfL reviews new applications within about 10 working days, and then you can book your assessments.
How much does it cost to book SERU?
£40 for the first attempt and £30 for a re-sit. The English test and the Topographical assessment cost the same.
Where is the TfL Topographical assessment held?
At TfL’s driver assessment centre at Pier Walk in London.
What happens after I pass all three assessments?
Your application goes to a final review. TfL works through these in the order the assessment results were issued, and contacts you if anything is missing.